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Jobs From Reeve & Associates

JOB TITLE
YEARS  
SALARY
LOCATION
Click to Play VideoAdvertising Sales, Account Executive
5+
Base + commissions
TX - Austin
National Media Publisher expanding with local focus in each market is seeking a self-motivated individual who will expand sales. This is a work from home position.The successful candidate is a top ... more
Click to Play VideoDirector Client Development
7+
OPEN
NY - New York
Boutique custom research agency whose business is based around understanding people by talking, listening, watching to find out what makes them tick and how they interact with brands, products and ... more
Click to Play VideoSenior Market Research Manager
5+
OPEN
NY - Tarrytown
Marketing Research Supplier that provides custom research, quantitative and qualitative, and online market research communities for their clients’ needs a strong supplier side researcher with ... more
Click to Play VideoCustomer Insights Manager
8-12
OPEN
TN - Nashville
Retailer is on the hunt for a Manager for Customer Marketing Analytics Research who will be responsible for developing, executing, and analyzing primary research to drive an understanding of customers. ... more
Click to Play VideoDirector
8-15
OPEN
TX - Dallas
Consulting Research firm is looking for a subject matter expert for their connected services and entertainment group. The job will be communicating complex topics in compelling ways while working ... more
Click to Play VideoSenior Project Manager
2+
OPEN
OR - Portland
National opinion research firm who provides quantitative and qualitative research services to a wide array of associations, corporations, political candidates and organizations to help clients gain ... more
Click to Play VideoSenior Project Manager
2-5
OPEN
DC - Washington
National opinion research firm who provides quantitative and qualitative research services to a wide array of associations, corporations, political candidates and organizations to help clients gain ... more
Click to Play VideoDirector, Customer Experience
8-12
OPEN
NY - New York
Market Research Supplier is looking to add to their growing customer experience team. This position is a leadership role working closely with CX leadership to anticipate, interpret and support client ... more
Click to Play VideoVP Director Client Services
10+
OPEN
NJ - Matawan
Research firm is looking for someone coming out of Market Research, Consumer Insights industry from the Vendor/Supplier side. The job will have overall regional responsibility for ensuring quality ... more
Click to Play VideoSenior Project Manager
2-5
OPEN
MT - Missoula
National opinion research firm who provides quantitative and qualitative research services to a wide array of associations, corporations, political candidates and organizations to help clients gain ... more
Click to Play VideoVP Director Client Services
10+
OPEN
CA - San Francisco
Research firm is looking for someone coming out of Market Research, Consumer Insights industry from the Vendor/Supplier side. The job will have overall regional responsibility for ensuring quality ... more
Click to Play VideoResearch Manager
3-5
OPEN
NJ - Parsippany
Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York ... more
Click to Play VideoSenior Research Manager
5-8
OPEN
NY - New York
Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York ... more
Click to Play VideoResearch Manager
3-5
OPEN
NY - New York
Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York ... more
Click to Play VideoDirector, Customer Experience
8-12
OPEN
NJ - Parsippany
Market Research Supplier is looking to add to their growing customer experience team. This position is a leadership role working closely with CX leadership to anticipate, interpret and support client ... more
Click to Play VideoSenior Research Manager
5-8
OPEN
NJ - Parsippany
Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York ... more
Director Marketing
5+
OPEN
FL - St. Petersburg
Marketing research agency is looking for a marketing professional who will oversee internal and external communications such as content generation, email marketing, digital ad buying, event management ... more
Research Analyst
1-3
OPEN
NY - Tarrytown
Marketing research agency is looking for a research analyst to join a team of research professionals in a rapidly growing, entrepreneurial and flexible environment. This is a junior level position ... more
MRC Quantitative Research Analyst IL - Chicago
POSITION FUNCTION:C+R Research is looking for a Quantitative Primary Research Analyst to execute, analyze, present and report quantitative primary research projects.  This position will work ... more
MRC Sales/Marketing Associate DOECA - Van Nuys
The Opportunity: What happens when a vibrant young startup experiences a rapid growth phase? You have the opportunity to be part of an exciting business that is revolutionizing the Market Research ... more
MRC Marketing Research Manager EMail UsMN - Minneapolis/St. Paul
Imagine what you can do at Land OLakes. Our growth relies on extraordinary talent and boundless thinkers who are always looking for a better way and believe anything is possible. Like ... more
MRC Business Analyst EMail UsDC - Washington
In a newly created role, the Business Analyst will manage the operations and finance activities of a multimillion-dollar business unit. We are looking for someone able to take on a wide ... more
MRC Marketing Insights Strategists, Sr. EMail UsID - Boise
Meridian - MainBlue Cross of Idaho is seeking an experienced Marketing Insights Strategist to be a part of the Marketing Strategy and Insights team. The purpose of the position is to help ... more
MRC Market Research Analyst EMail UsNJ - Northern New Jersey
Were NKBA, an innovative & forward thinking membership association in the kitchen and bath industry. Our membership includes some of the most important & influential companies in our ... more
MRC Jr. Operations Programmer EMail UsNY - Rochester
Overview:The primary role of the Junior Operations Programmer is to fulfill all programming responsibilities for internal projects. These responsibilities include sample processing, ... more
MRC Associate Planner EMail UsNY - New York City
The Associate Sales Planner will play a critical role within our fast paced advertising sales team, focused on managing digital campaigns and first-class client communication. Your ... more
MRC Research Manager EMail UsWI - Milwaukee
What We DoGMR Marketing is a global experiential and sponsorship agency, connecting brands and their consumers through shared passions. What We NeedAn experienced professional to work ... more
MRC DP Specialist / Q Research Software Expert EMail UsMA - Worcester
We are currently looking for a Data Processing Specialist / Q Expert .This position will work with our data management team to service a specific set of clients.Responsibilities include: ... more


Position: RA2025 Click to Play Video Click to Play Video
Title: Advertising Sales, Account Executive
Salary: Base + commissions
Location: TX - Austin
Description:

National Media Publisher expanding with local focus in each market is seeking a self-motivated individual who will expand sales. This is a work from home position.The successful candidate is a top producer and strong closer. He or she excels in developing integrated marketing campaigns across multiple platforms, including digital and print. The perfect candidate is passionate and driven, who wants to grow professionally.

Responsibilities:
  • Generate advertising revenue by consistently meeting and exceeding monthly goals.
  • Develop new business and manage the sales and publication cycle from start to finish.
  • Maintain an active schedule of face-to-face appointments and prospecting calls.
  • Manage content updates, oversee distribution of twice monthly publication, and engage in social media updates.
  • Represent Company at events.
  • Contribute to a positive team environment.

Requirements:
  • 5 + years advertising sales experience
  • Digital media sales experience.
  • A strong track record of consistent revenue growth.
  • Effective time management skills.
  • The ability to exceed expectations in a results-oriented environment.
  • Professional written, verbal communication and interpersonal skills.
  • Self Starter and ability to work from home if necessary.
  • Experience in MS Office and Excel.

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Position: RA2028 Click to Play Video Click to Play Video
Title: Director Client Development
Salary: OPEN
Location: NY - New York
Description:

Boutique custom research agency whose business is based around understanding people by talking, listening, watching to find out what makes them tick and how they interact with brands, products and services is looking to hire a Director of Client Development focusing on growing research practice in North America and Globally. In this position, you will work directly and collaboratively with the US Managing Director in NY to develop NEW and long-lasting client relationships. They need a strategic, high-level hunter in this role that can sell at multiple levels from insights to CMO. The position will be personally responsible for developing executive relationships, establishing a robust pipeline, and ultimately driving new revenue (closing contracts). Location: New York City (remote possibility – will need to travel to in person meetings)

Responsibilities:
  • Develop new client relationships while challenging them to think differently
  • Manage your pipeline with discipline and organization
  • Run at problems with curiosity and humility
  • Represent the company and champion the mission at conferences and events
  • Knows how to have fun and be hardworking to meet deadlines
  • Be an active team member for every project sold, be invested in the process to grow the
  • client and ensure accurate delivery of objectives

Requirements:
  • 7+ years of professional experience in client-facing roles, including business development in
  • market research, analytics sector to insights, advertising, and marketing professionals
  • Experience selling market research across various industries
  • Hunter – gets excited about selling and growing a business
  • Strong literacy of qualitative and quantitative methods is essential and will be discussed
  • thoroughly in the interview period
  • Current client networking relationships to flourish
  • Great presentation and communication skills and ability to command a presence in any room
  • Experience working with a CRM, competent in the use of Word, and PowerPoint
  • Comfortable with travel as needed
  • Consistent prospecting (‘hunting’) using a disciplined, planned approach
  • Work primarily with totally new clients - maintain and grow the relationship
  • Ability to get excited about and sell our newest tools and approaches
  • Be accountable for all aspects of the sales process from prospecting to writing proposals to
  • closing in order to generate new sales revenue
  • Identify new business opportunities through your established network, analysis of marketplace
  • data, and existing knowledge of the market research landscape
  • Use a consultative sales process and partner with the New York team, as well as Toronto
  • and London teams. Help to bring visibility around our global research capabilities.
  • Maintain a sales pipeline, forecast revenues, and provide regular activity reports to the US
  • Managing Director and broader senior leadership team.
  • Develop and present sales materials presentations to generate interest in products
  • and services
  • Manage a budget (along with Managing Director) to choose relevant conferences and
  • investments for growth

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Position: RA2032 Click to Play Video Click to Play Video
Title: Senior Market Research Manager
Salary: OPEN
Location: NY - Tarrytown
Description:

Marketing Research Supplier that provides custom research, quantitative and qualitative, and online market research communities for their clients’ needs a strong supplier side researcher with project management and survey research experience.

Responsibilities:
  • Work with senior client strategy manager to develop appropriate research approach
  • Independently manage research projects from survey design to analysis
  • Develop and utilize online research communities to address client needs
  • Work both as a team and independently to help the company overall accomplish goals
  • As work grows, in 2020 manage new team members and grow team and scope

Requirements:
  • Strong quantitative research skills
  • Community management or qualitative methods experience; minimally a desire and aptitude to learn
  • 5+ years of primary research experience
  • Ability to design research, author a survey, manage field suppliers and extract insights that answer the clients’ needs
  • Desire to grow a team
  • Experience in Microsoft office suite (Excel, Word, PowerPoint)
  • Demonstrate passion, commitment/drive, teamwork
  • Be excited by entrepreneurial culture, team, unlimited potential to grow

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Position: RA2031 Click to Play Video Click to Play Video
Title: Customer Insights Manager
Salary: OPEN
Location: TN - Nashville
Description:

Retailer is on the hunt for a Manager for Customer Marketing Analytics Research who will be responsible for developing, executing, and analyzing primary research to drive an understanding of customers. The position will be instrumental in leading the research function and be the voice the customer within the company. The position will not only manage the primary research function but will be asked to guide the research strategy making recommendations to the business on additional research needed. Note this position is not a remote role.

Responsibilities:
  • Manage the portfolio of customer focused primary research and work proactively to drive value from customer insights across the organization
  • Develop and design research instruments (surveys, discussion guides) and sampling techniques to gather data with the highest standards
  • Execute and lead research studies independently
  • Work collaboratively with the Customer Analytics and CRM teams to ensure high quality, cohesive analysis and maximized impact
  • Build and manage a system of research partners to support research initiatives
  • Analyze primary research results to foster insights and strategic guidance
  • Identify opportunities to combine disparate data sources to uncover new insight
  • Communicate complex insights and strategic guidance
  • Consult with internal stakeholders on how to leverage research and maximize return on research investments

Requirements:
  • 8 years of primary market research experience within the retail/CPG industry or customer specific research.
  • Bachelor’s degree from an accredited college or university in Business, Statistics, Econometrics or related field.
  • Knowledge of both qualitative and quantitative research techniques
  • Strong organization and leading projects
  • Proficient written communication skills
  • Project management
  • Excellent critical thinking and problem solving
  • Understanding of statistics
  • Proficient in Microsoft Office, specifically in developing PowerPoint presentations
  • Comfort presenting to all levels

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Position: RA2033 Click to Play Video Click to Play Video
Title: Director
Salary: OPEN
Location: TX - Dallas
Description:

Consulting Research firm is looking for a subject matter expert for their connected services and entertainment group. The job will be communicating complex topics in compelling ways while working alongside teams of knowledge experts in a constantly changing environment. The position will discuss business strategies and understand and explain complex research solutions while managing the entertainment team in the day-to-day performance of their jobs. Ensures that department milestones are met and adhering to approved budgets.

Responsibilities:
  • Investigate trends, market dynamics, and future outcomes for the consumer technology and video services marketplace, becoming a publicly and industry recognized subject matter expert
  • Contribute independently and manage a team to the data gathering, analysis, completion, and delivery of market research and consulting.
  • Tasks for these projects include (as necessary): market trend analysis; assessment of competitors and positioning; evaluation of technologies; forecasting; analysis of industry and consumer data; assessing logical findings and recommendations; formulating research deliverables, and presentation of final results.
  • This position will manage 3-4 analysts.

Requirements:
  • 8-15 years’ experience in the development and delivery of industry research with a background in Connected Entertainment Products and Services.
  • Experience in pay TV and OTT video services, entertainment content distribution, video and cloud technologies, broadband services, voice and AI in connected entertainment, and consumer behavior as it relates to emerging technology.
  • Experience in market research, marketing, or equivalent industry experience
  • experience in the production of published materials
  • Strong presentation/speaking skills. Experience communicating with the press.
  • Experience in forecasting adoption/sales/growth of products or services
  • Strong writing skills to produce publication-quality deliverables
  • At least 3 years supervisory experience is required.

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Position: RA2034 Click to Play Video Click to Play Video
Title: Senior Project Manager
Salary: OPEN
Location: OR - Portland
Description:

National opinion research firm who provides quantitative and qualitative research services to a wide array of associations, corporations, political candidates and organizations to help clients gain a better understanding of the climate in which they operate is on the search for a strong market researcher. The position can be in one of their offices in either Portland, Oregon, Missoula, Montana or Washington DC. The job will manage all stages of the opinion research project life cycle, including identifying client research objectives; methodology and approach recommendations; project cost estimation and managing costs throughout the project; coordinating and communicating project schedule; coordinating data collection and data processing; data analysis/interpretation of results, development of data reports, review and collaboration of other team members’ reports and documents; ensuring client deliverables are completed on time and meet high quality standards.

Responsibilities:
  • Develop, design, and revise survey instruments and data analysis reports and presentations
  • Data analysis and development of PowerPoint presentations, including strategic advice and recommendations
  • Presentation of results and recommendations to clients (in person, web-based or by phone)
  • Field and respond to incoming referrals and new business leads; meet with prospective clients
  • Maintain ongoing professional relationships with existing clients

Requirements:
  • Experience in public opinion or market research required, or previous political campaign or public policy experience with an emphasis on polling, project management, research or data analysis.
  • The ideal candidate will be a self-starter, well organized, detail-oriented, able to work and thrive in a high-stress, fast-paced environment with the ability to manage multiple projects and priorities simultaneously.
  • Successful candidates should be data-driven and have a solid understanding of research methods, data and analysis, an interest in political and public affairs;
  • Bachelor’s degree in political science, marketing, statistics, or related field is desired.
  • Must have knowledge of statistical analysis tools and techniques, excellent verbal and written communication skills.

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Position: RA2036 Click to Play Video Click to Play Video
Title: Senior Project Manager
Salary: OPEN
Location: DC - Washington
Description:

National opinion research firm who provides quantitative and qualitative research services to a wide array of associations, corporations, political candidates and organizations to help clients gain a better understanding of the climate in which they operate is on the search for a strong market researcher. The position can be in one of their offices in either Portland, Oregon, Missoula, Montana or Washington DC. The job will manage all stages of the opinion research project life cycle, including identifying client research objectives; methodology and approach recommendations; project cost estimation and managing costs throughout the project; coordinating and communicating project schedule; coordinating data collection and data processing; data analysis/interpretation of results, development of data reports, review and collaboration of other team members’ reports and documents; ensuring client deliverables are completed on time and meet high quality standards.

Responsibilities:
  • Develop, design, and revise survey instruments and data analysis reports and presentations
  • Data analysis and development of PowerPoint presentations, including strategic advice and recommendations
  • Presentation of results and recommendations to clients (in person, web-based or by phone)
  • Field and respond to incoming referrals and new business leads; meet with prospective clients
  • Maintain ongoing professional relationships with existing clients

Requirements:
  • Experience in public opinion or market research required, or previous political campaign or public policy experience with an emphasis on polling, project management, research or data analysis.
  • The ideal candidate will be a self-starter, well organized, detail-oriented, able to work and thrive in a high-stress, fast-paced environment with the ability to manage multiple projects and priorities simultaneously.
  • Successful candidates should be data-driven and have a solid understanding of research methods, data and analysis, an interest in political and public affairs;
  • Bachelor’s degree in political science, marketing, statistics, or related field is desired.
  • Must have knowledge of statistical analysis tools and techniques, excellent verbal and written communication skills.

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Position: RA2041 Click to Play Video Click to Play Video
Title: Director, Customer Experience
Salary: OPEN
Location: NY - New York
Description:

Market Research Supplier is looking to add to their growing customer experience team. This position is a leadership role working closely with CX leadership to anticipate, interpret and support client's business needs with innovative tools and resources. The best-suited candidate will be able to lead and manage a team that can successfully gather and interpret data that will drive client business.
As a Director, you will play a key role in building a business, including writing proposals, delivering strategic insights to our clients and developing and managing quantitative, qualitative, and tracking research projects in the customer experience space. Your work will include a variety of studies requiring sharp time management skills and keen attention to detail. Your day-to-day responsibilities will include managing research projects from start to finish, working with clients in regard to questionnaire design and reporting, and collaborating with internal teams with regards to sampling, programming, data processing and analytics. You will work closely with senior research staff to assure survey and project accuracy, and to ensure projects stay on schedule, as well as manage junior staff with respect to project deliverables.

Responsibilities:
  • A strong focus on financials and account growth
  • Understand and address business needs/issues of clients- providing consultation versus order taking
  • Develop and design appropriate solutions for clients, based on research approaches and products that are best suited to meet their needs to write winning proposals
  • Questionnaire design, data interpretation and presentation story telling including the ability to draw conclusions/make recommendations from the data results into actionable insights
  • Maintain and strengthen client relationships through exceptional service and strong attention to quality control
  • Manage and coordinate all aspects of the research process from research design, analysis and interpretation of results through the preparation of reports and delivery of presentations
  • Oversee and direct multiple market research projects at once, including but not limited to transactional customer experience and ad hoc studies
  • Oversee the launching and maintenance of studies including online survey proofing, ordering and monitoring sample, monitoring project status and data processing
  • Provide day-to-day guidance and coaching to junior team members required

Requirements:
  • Bachelor’s degree in marketing research or related field; Master’s degree preferred
  • Supplier/Vendor-side research experience required
  • Minimum of 9 to 12 years of quantitative market research experience
  • Expertise working with customer satisfaction/experience goals and strategies
  • Prior experience using EFM/Experience Management tech platforms (e.g., Qualtrics, Medallia, InMoment) a plus
  • Ability to manage multiple projects – strong quantitative research project management skills
  • Ability to form and maintain significant and ongoing client relationships
  • Proven track record of business development
  • Ability to deliver strategic insight and expert consultation to clients
  • Self-starter with the ability to successfully collaborate with a virtual team members
  • Self-motivated, analytical individual with an attention to detail who strives in a dynamic, deadline driven environment
  • Excellent interpersonal skills (verbal and written communication) are necessary for effective development and maintenance of internal and external client relationships
  • Superior organizational, multi-tasking, decision-making and problem-solving abilities
  • Background in leading and inspiring teams that work collaboratively with a diverse group of colleagues
  • Comfortable managing a demanding and multi-faceted workload
  • Works well in a team environment with colleagues at all levels
  • Knowledge of research methodologies and basic statistical concepts are required
  • Must be able to create questionnaires, sample design, data tab plans, and strategic PPT reports

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Position: RA2044 Click to Play Video Click to Play Video
Title: VP Director Client Services
Salary: OPEN
Location: NJ - Matawan
Description:

Research firm is looking for someone coming out of Market Research, Consumer Insights industry from the Vendor/Supplier side. The job will have overall regional responsibility for ensuring quality delivery and working with the account management and sales functions to achieve the revenue and profit targets established for the region. The VP provides strategic direction for sold client business regarding product and marketplace issues.

Responsibilities:
  • Ensure that the region hits satisfactions, revenue and margin targets
  • Build and manage a team of high-quality professionals engaged, dedicated and motivated to achieving objectives
  • Build and maintain a robust client portfolio by understanding focus and needs of clients and building lasting, trust-based relationships
  • Provide oversight, mentorship and direction to Regional Client Service team made up of Account Managers and Project Managers
  • Actively build talent pipeline to support growth
  • Coordinate internal and external resources to ensure client service team is adequately supported
  • Develop and refine company offerings and incorporate industry trends
  • Act as a subject matter expert, consultant and advisor on research methodologies and learning plan development for clients and industry organizations
  • Actively bridge Client Service, Operations, and Recruiting
  • Follow up with major clients regularly to ensure needs are being met and identify opportunities
  • Ensure the highest standards of quality control of client materials and develop best practice protocols for internal project teams to facilitate quality control
  • Participate in standardization of pricing and process.
  • Maintain a database of existing clients and prospects within our existing client base
  • Ensure internal cost control and adherence to agreed-upon budgets
  • Prepare, review, and approve applicable internal financial forecasts

Requirements:
  • BA/BS in Business, Marketing, Food Science or equivalent; Advanced degree preferred
  • Previous successful experience within a sales role within consumer or market research highly preferred
  • 10+ years related work experience within consumer testing, insights, market or product research
  • Prior P&L experience overseeing budgets and expenses
  • Extensive client development experience with an existing contact list.
  • Excellent communication, presentation and persuasion skills.

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Position: RA2035 Click to Play Video Click to Play Video
Title: Senior Project Manager
Salary: OPEN
Location: MT - Missoula
Description:

National opinion research firm who provides quantitative and qualitative research services to a wide array of associations, corporations, political candidates and organizations to help clients gain a better understanding of the climate in which they operate is on the search for a strong market researcher. The position can be in one of their offices in either Portland, Oregon, Missoula, Montana or Washington DC. The job will manage all stages of the opinion research project life cycle, including identifying client research objectives; methodology and approach recommendations; project cost estimation and managing costs throughout the project; coordinating and communicating project schedule; coordinating data collection and data processing; data analysis/interpretation of results, development of data reports, review and collaboration of other team members’ reports and documents; ensuring client deliverables are completed on time and meet high quality standards.

Responsibilities:
  • Develop, design, and revise survey instruments and data analysis reports and presentations
  • Data analysis and development of PowerPoint presentations, including strategic advice and recommendations
  • Presentation of results and recommendations to clients (in person, web-based or by phone)
  • Field and respond to incoming referrals and new business leads; meet with prospective clients
  • Maintain ongoing professional relationships with existing clients

Requirements:
  • Experience in public opinion or market research required, or previous political campaign or public policy experience with an emphasis on polling, project management, research or data analysis.
  • The ideal candidate will be a self-starter, well organized, detail-oriented, able to work and thrive in a high-stress, fast-paced environment with the ability to manage multiple projects and priorities simultaneously.
  • Successful candidates should be data-driven and have a solid understanding of research methods, data and analysis, an interest in political and public affairs;
  • Bachelor’s degree in political science, marketing, statistics, or related field is desired.
  • Must have knowledge of statistical analysis tools and techniques, excellent verbal and written communication skills.

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Position: RA2043 Click to Play Video Click to Play Video
Title: VP Director Client Services
Salary: OPEN
Location: CA - San Francisco
Description:

Research firm is looking for someone coming out of Market Research, Consumer Insights industry from the Vendor/Supplier side. The job will have overall regional responsibility for ensuring quality delivery and working with the account management and sales functions to achieve the revenue and profit targets established for the region. The VP provides strategic direction for sold client business regarding product and marketplace issues.

Responsibilities:
  • Ensure that the region hits satisfactions, revenue and margin targets
  • Build and manage a team of high-quality professionals engaged, dedicated and motivated to achieving objectives
  • Build and maintain a robust client portfolio by understanding focus and needs of clients and building lasting, trust-based relationships
  • Provide oversight, mentorship and direction to Regional Client Service team made up of Account Managers and Project Managers
  • Actively build talent pipeline to support growth
  • Coordinate internal and external resources to ensure client service team is adequately supported
  • Develop and refine company offerings and incorporate industry trends
  • Act as a subject matter expert, consultant and advisor on research methodologies and learning plan development for clients and industry organizations
  • Actively bridge Client Service, Operations, and Recruiting
  • Follow up with major clients regularly to ensure needs are being met and identify opportunities
  • Ensure the highest standards of quality control of client materials and develop best practice protocols for internal project teams to facilitate quality control
  • Participate in standardization of pricing and process.
  • Maintain a database of existing clients and prospects within our existing client base
  • Ensure internal cost control and adherence to agreed-upon budgets
  • Prepare, review, and approve applicable internal financial forecasts

Requirements:
  • BA/BS in Business, Marketing, Food Science or equivalent; Advanced degree preferred
  • Previous successful experience within a sales role within consumer or market research highly preferred
  • 10+ years related work experience within consumer testing, insights, market or product research
  • Prior P&L experience overseeing budgets and expenses
  • Extensive client development experience with an existing contact list.
  • Excellent communication, presentation and persuasion skills.

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Position: RA2038 Click to Play Video Click to Play Video
Title: Research Manager
Salary: OPEN
Location: NJ - Parsippany
Description:

Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York City or New Jersey (Parsippany) office. The successful candidate will hold considerable responsibilities and play a significant role in the maintenance and growth of long-term client relationships. The Account Manager will be responsible for the management and analysis of research projects across a broad array of categories and industries.

Responsibilities:
  • Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports
  • Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
  • Work in customer loyalty and customer experience in support of clients’ customer experience programs is most desirable.
  • Build and maintain relationships with key clients by responding to queries and providing updates per client requests
  • Coordinate and manage data entry of project costs into our internal costing program based on research target specifications
  • Maintains project budget and works with team to ensure all aspects of the study continue to operate smoothly; responsible for quality assurance throughout the life-cycle

Requirements:
  • Completed Bachelor’s Degree in related field, master’s level education an asset
  • Supplier/Vendor-side research experience required
  • 3-5 years of market research experience; some customer experience research experience is required
  • Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
  • Data savvy with a strong attention to detail and accuracy
  • Basic knowledge of SPSS and/or other quantitative reporting tools
  • Prior experience using EFM/Experience Management tech platforms (e.g., Qualtrics, Medallia, InMoment) a plus
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget

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Position: RA2039 Click to Play Video Click to Play Video
Title: Senior Research Manager
Salary: OPEN
Location: NY - New York
Description:

Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York City or New Jersey (Parsippany) office. The successful candidate will hold considerable responsibilities and play a significant role in the maintenance and growth of long-term client relationships. The Account Manager will be responsible for the management and analysis of research projects across a broad array of categories and industries.

Responsibilities:
  • Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports
  • Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
  • Work in customer loyalty and customer experience in support of clients’ customer experience programs is most desirable.
  • Build and maintain relationships with key clients by responding to queries and providing updates per client requests
  • Coordinate and manage data entry of project costs into our internal costing program based on research target specifications
  • Maintains project budget and works with team to ensure all aspects of the study continue to operate smoothly; responsible for quality assurance throughout the life-cycle

Requirements:
  • Completed Bachelor’s Degree in related field, master’s level education an asset
  • Supplier/Vendor-side research experience required
  • 5-8 years of market research experience; some customer experience research experience is required
  • Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
  • Data savvy with a strong attention to detail and accuracy
  • Basic knowledge of SPSS and/or other quantitative reporting tools
  • Prior experience using EFM/Experience Management tech platforms (e.g., Qualtrics, Medallia, InMoment) a plus
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget

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Position: RA2037 Click to Play Video Click to Play Video
Title: Research Manager
Salary: OPEN
Location: NY - New York
Description:

Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York City or New Jersey (Parsippany) office. The successful candidate will hold considerable responsibilities and play a significant role in the maintenance and growth of long-term client relationships. The Account Manager will be responsible for the management and analysis of research projects across a broad array of categories and industries.

Responsibilities:
  • Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports
  • Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
  • Work in customer loyalty and customer experience in support of clients’ customer experience programs is most desirable.
  • Build and maintain relationships with key clients by responding to queries and providing updates per client requests
  • Coordinate and manage data entry of project costs into our internal costing program based on research target specifications
  • Maintains project budget and works with team to ensure all aspects of the study continue to operate smoothly; responsible for quality assurance throughout the life-cycle

Requirements:
  • Completed Bachelor’s Degree in related field, master’s level education an asset
  • Supplier/Vendor-side research experience required
  • 3-5 years of market research experience; some customer experience research experience is required
  • Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
  • Data savvy with a strong attention to detail and accuracy
  • Basic knowledge of SPSS and/or other quantitative reporting tools
  • Prior experience using EFM/Experience Management tech platforms (e.g., Qualtrics, Medallia, InMoment) a plus
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget

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Position: RA2042 Click to Play Video Click to Play Video
Title: Director, Customer Experience
Salary: OPEN
Location: NJ - Parsippany
Description:

Market Research Supplier is looking to add to their growing customer experience team. This position is a leadership role working closely with CX leadership to anticipate, interpret and support client's business needs with innovative tools and resources. The best-suited candidate will be able to lead and manage a team that can successfully gather and interpret data that will drive client business.
As a Director, you will play a key role in building a business, including writing proposals, delivering strategic insights to our clients and developing and managing quantitative, qualitative, and tracking research projects in the customer experience space. Your work will include a variety of studies requiring sharp time management skills and keen attention to detail. Your day-to-day responsibilities will include managing research projects from start to finish, working with clients in regard to questionnaire design and reporting, and collaborating with internal teams with regards to sampling, programming, data processing and analytics. You will work closely with senior research staff to assure survey and project accuracy, and to ensure projects stay on schedule, as well as manage junior staff with respect to project deliverables.

Responsibilities:
  • A strong focus on financials and account growth
  • Understand and address business needs/issues of clients- providing consultation versus order taking
  • Develop and design appropriate solutions for clients, based on research approaches and products that are best suited to meet their needs to write winning proposals
  • Questionnaire design, data interpretation and presentation story telling including the ability to draw conclusions/make recommendations from the data results into actionable insights
  • Maintain and strengthen client relationships through exceptional service and strong attention to quality control
  • Manage and coordinate all aspects of the research process from research design, analysis and interpretation of results through the preparation of reports and delivery of presentations
  • Oversee and direct multiple market research projects at once, including but not limited to transactional customer experience and ad hoc studies
  • Oversee the launching and maintenance of studies including online survey proofing, ordering and monitoring sample, monitoring project status and data processing
  • Provide day-to-day guidance and coaching to junior team members required

Requirements:
  • Bachelor’s degree in marketing research or related field; Master’s degree preferred
  • Supplier/Vendor-side research experience required
  • Minimum of 9 to 12 years of quantitative market research experience
  • Expertise working with customer satisfaction/experience goals and strategies
  • Prior experience using EFM/Experience Management tech platforms (e.g., Qualtrics, Medallia, InMoment) a plus
  • Ability to manage multiple projects – strong quantitative research project management skills
  • Ability to form and maintain significant and ongoing client relationships
  • Proven track record of business development
  • Ability to deliver strategic insight and expert consultation to clients
  • Self-starter with the ability to successfully collaborate with a virtual team members
  • Self-motivated, analytical individual with an attention to detail who strives in a dynamic, deadline driven environment
  • Excellent interpersonal skills (verbal and written communication) are necessary for effective development and maintenance of internal and external client relationships
  • Superior organizational, multi-tasking, decision-making and problem-solving abilities
  • Background in leading and inspiring teams that work collaboratively with a diverse group of colleagues
  • Comfortable managing a demanding and multi-faceted workload
  • Works well in a team environment with colleagues at all levels
  • Knowledge of research methodologies and basic statistical concepts are required
  • Must be able to create questionnaires, sample design, data tab plans, and strategic PPT reports

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Position: RA2040 Click to Play Video Click to Play Video
Title: Senior Research Manager
Salary: OPEN
Location: NJ - Parsippany
Description:

Market Research Supplier is looking to add to their growing customer experience team. The Research Manager/Account Manager will be an integral part of the Customer Experience team in the New York City or New Jersey (Parsippany) office. The successful candidate will hold considerable responsibilities and play a significant role in the maintenance and growth of long-term client relationships. The Account Manager will be responsible for the management and analysis of research projects across a broad array of categories and industries.

Responsibilities:
  • Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports
  • Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
  • Work in customer loyalty and customer experience in support of clients’ customer experience programs is most desirable.
  • Build and maintain relationships with key clients by responding to queries and providing updates per client requests
  • Coordinate and manage data entry of project costs into our internal costing program based on research target specifications
  • Maintains project budget and works with team to ensure all aspects of the study continue to operate smoothly; responsible for quality assurance throughout the life-cycle

Requirements:
  • Completed Bachelor’s Degree in related field, master’s level education an asset
  • Supplier/Vendor-side research experience required
  • 5-8 years of market research experience; some customer experience research experience is required
  • Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
  • Data savvy with a strong attention to detail and accuracy
  • Basic knowledge of SPSS and/or other quantitative reporting tools
  • Prior experience using EFM/Experience Management tech platforms (e.g., Qualtrics, Medallia, InMoment) a plus
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget

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Position: RA2047
Title: Director Marketing
Salary: OPEN
Location: FL - St. Petersburg
Description:

Marketing research agency is looking for a marketing professional who will oversee internal and external communications such as content generation, email marketing, digital ad buying, event management and vendor and agency partnerships. You must be comfortable working in a data driven fast paced environment.

Responsibilities:
  • Implementing an annual marketing strategy and budget that aligns with company OKR’s and drives sales growth for both new and existing clients.
  • Driving the tactical implementation of strategic B2B communications plans (both internally and externally), budgets and content calendars to achieve annual business objectives and generate market awareness and demand for company products and solutions.
  • Implementing and monitoring inbound marketing campaigns to meet lead generation and company revenue targets.
  • Managing all metrics and KPI reporting to meet lead generation and nurturing goals and optimize CAC. Conduct monthly analysis to gauge marketing effectiveness and report results and recommendations for improvements to CEO.
  • Achieving marketing OKR’s as well as monthly lead generation and nurturing goals.
  • Working with executive team (CEO) to develop content strategy and ensure content created by marketing team is widely disseminated and achieves lead generation goals.
  • Overseeing the creation of key communications materials for sales collateral, blogs, white papers, ebooks, email campaigns, PR and social media.
  • Overseeing a third-party agency for ABM, social and PPC ad buying management
  • Managing corporate website and ensuring UX, lead generation and SEO/SEM are optimized and driving conversions.
  • Collaborating with the executive team to deliver an effective event strategy that meets business objectives within a defined budget, including the creation of event collateral, banners, advertisements etc as required.
  • Determining event based speaking opportunities and generating proposals that secure speaking engagements at all key industry events.
  • Overseeing internally produced events (thought leadership/lunch and learns, etc)
  • Working closely with the internal INI team and external vendors to ensure the firms strategic marketing and communications plan is implemented on time and on budget.

Requirements:
  • BS or MS in marketing, public relations, communications, journalism or a related field.
  • Minimum 5 years’ experience in increasingly senior level marketing roles.
  • Experience managing a metrics driven marketing strategy for a fast growing B2B brand. Previous experience in the marketing research vertical preferred.
  • Excellent English verbal, written and interpersonal communication skills. Writing samples will be requested.
  • Strong organizational skills, ability to multitask between various projects at one time and complete tasks within short timeframes with little oversight. Excellent problem solver.
  • Strong understanding of SEM and online media buying.
  • Strong analytical skills with experience in Google Analytics or other business intelligence platforms. Able to take disparate data sets and analyze to improve marketing performance.
  • Experience with CMS/MAP (preferably Salesforce and/or Hubspot) or other marketing automation services
  • Experience with managing B2B social media via HootSuite (i.e. Twitter/LinkedIn)
  • Expert user of Microsoft Office (PowerPoint, Excel and Word)
  • Experience with direct agency management preferred.
  • Some travel required.

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Position: RA2046
Title: Research Analyst
Salary: OPEN
Location: NY - Tarrytown
Description:

Marketing research agency is looking for a research analyst to join a team of research professionals in a rapidly growing, entrepreneurial and flexible environment. This is a junior level position including a diversity of work and opportunity for growth.

Responsibilities:
  • Write basic surveys
  • Survey programming (utilizing an intuitive platform)
  • Preparation of presentation charts, basic analysis/management of sampling, and client relationships
  • Responsibilities will also include community management and building community curator skills

Requirements:
  • 1-3 years marketing research experience
  • Experience with online research communities/social media a plus, as is experience with survey programming
  • Ready to dive in and work in a deadline-driven environment
  • Self-motivator who can be flexible working from both an in-home and office environment
  • Fluent in PowerPoint, Excel and Word - has experience with and a keen eye for visual presentations and charting styles/layouts in PPT
  • Superior communication and writing skills
  • Bachelor’s or advanced degree

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