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Position: RA1989
Title: Director, Insights & Strategy
Salary: 100-135 +
Location: CA - Los Angeles
Description:

Boutique Market Research Supplier with locations in Los Angeles, New York and Chicago is seeking an innovative quantitative researcher with excellent analytic, communication, and client management skills. In this role, you'll work on a variety of project types for some of the most successful brands across different categories. A multi-industry background is needed and skilled at clearly conveying takeaways visually in PowerPoint, with recommendations reflective of the client’s core issues and needs. Primary market research experience (supplier side experience is a must), preferably an advanced degree, and strong statistical skills.

Responsibilities:
  • Ensure overall client satisfaction and manage client relationships to generate repeat business.
  • Be comfortable managing the client and overall workflow on large and small projects. This role requires an ability to manage multiple clients within an organization where the internal lines of communication may be blurred.
  • Be comfortable managing partner agencies for work related to research engagements. Be able to serve as a central point of contact for both the client’s internal team and agency partners.
  • In partnership with senior team, lead major quantitative projects with key clients and drive approach, analysis, and strategic recommendations.
  • Together with the leadership team, develop innovative approaches and products that will result in outstanding insights for our clients and differentiate firm as a partner.
  • Manage all stages of the research process (designing questionnaire, monitoring fielding, running analyses, writing final report, presenting to client).
  • Provide informed guidance and recommendations about digital and social research tools.
  • Contribute to business development efforts through methodological recommendations. Take the first pass on writing and developing proposals for new business.
  • Have a strong sense of how to price quantitative and qualitative research studies.
  • With oversight, lead and manage hybrid studies and seamlessly integrate quantitative findings with qualitative insights.
  • Provide staff training and development.
  • Serve as a career mentor, coach, and direct manager for more junior staff both on projects and for general career development.

Requirements:
  • At least 8 years of experience in primary market research (supplier side desired). Ideal candidate has recent experience in an agency as opposed to working as an independent proprietor.
  • Extremely strong organizational skills and detail orientation. This position requires an ability to consider both the micro (project details) and macro (understanding how all aspects of the engagement, including research, advertising, and media, are interrelated).
  • Well-versed and experienced in designing and conducting a broad array of quantitative market research approaches such as tracking, positioning/messaging studies, segmentation studies, concept tests, A&U studies, and pricing studies.
  • Strong analytic skills with proven ability to contribute to methodology improvements. Driven by an urge to try new things and identify ways to increase efficiency.
  • Experience in running hybrid studies, strong familiarity with qualitative methodologies.
  • Very strong experience with SPSS Statistics or a similar software package.
  • Able to operate independently and run projects with oversight from inception to final report.
  • Ability to manage multiple projects simultaneously and effectively work in teams.
  • Strong verbal and written communication skills. Demonstrated presence and authority in dealing with people at all organizational levels.
  • Manage quantitative projects and research team throughout all stages of the research process (questionnaire design, monitor fielding, run analyses, put together final report, present to client).
  • Provide staff training and development.
  • Manage a team of more junior staff. Previous experience managing at least 1-2 direct reports highly desired.
  • Experience in planning and running multi-country studies is a plus.

    

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