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Position: RA2089
Title: Director/Account Manager, Sensory Research
Salary: 75-100K++
Location: WI - Racine

Sensory and consumer product research company with Fortune 500 and other blue-chip customers in the food & beverage, personal care, fine fragrance, and home & fabric care industries is looking for an Account Manager to work on-site at their client in Racine WI. The primary role is to guide the descriptive analysis/sensory testing facility, program, and staff and to work with client lead and cross-functional partners to ensure first class planning, execution and analysis. The Account Manager will be the primary point of contact for the client and: improve efficiency, effectiveness and client satisfaction; provide the highest quality of research and ensure innovative and effective methods are used to design, execute, analyze and interpret research.

  • Manage a dedicated onsite team of researchers such as, sensory (descriptive) panel leaders and technicians.
  • Work with the client lead and cross-functional partners to manage the sensory program and develop research plans.
  • Coordinate internal and external resources to ensure quality and timely delivery of results.
  • Work with the company Account Director to grow the offsite consumer research program
  • Develop learning research plans with clients
  • Stay current with company offerings and industry trends
  • Act as a subject matter expert, consultant and advisor on research methodologies
  • Be a mentor to developing team members by encouraging curiosity and growth

  • Minimum 6+ years of Consumer Research and Sensory Science project experience
  • Bachelor’s degree in Sensory Science, Food Science, Psychology, Neuroscience, or related field.
  • 4+ years in project team leadership function/role or management
  • Strong experience in Sensory and Consumer Research for Productivity and Innovation
  • Experience in a managing sensory programs across various categories
  • Expertise in sensory evaluation methodology, particularly Spectrum/Universal Scale Descriptive Analysis Method
  • Experience overseeing budgets and expenses
  • Ability to understand client needs, and negotiate costs and services
  • Experience developing internal processes and filing systems
  • Excellent written and verbal communication skills
  • Strong experience effectively collaborating across levels and functions
  • Proven success multi-tasking in a fast-paced environment
  • High degree of ownership, accountability, and professional commitment

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