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Jobs From Reeve & Associates

JOB TITLE
YEARS  
SALARY
LOCATION
Click to Play VideoDirector Client Services
5+
100-125K
NY - New York OR IL - Chicago
Digital Shopper market research firm is looking for a market research professional who understands consumer research and can work directly with clients to help deliver insights and manage and nurture client ... more
Click to Play VideoBusiness Development Director
5+
120 -250K
NY - New York (REMOTE)
Full-service research consultancy using conversational insight solutions and utilizing game-changing, proprietary conversational technologies is looking for a Business Development Director. This role is ... more
Click to Play VideoSenior/Account Executive, Market Research
3-5
80-180K
NY - New York (Remote)
Youth focused market research company providing syndicated and custom research for clients such as Spotify, Google, Facebook, Pinterest, Disney, Kraft Heinz, etc. is looking for a Account Executive to ... more
Click to Play VideoSenior/Account Manager, Customer Success Manager
3-5
80-120K
NY - New York (Remote)
Youth focused market research company providing syndicated and custom research for clients such as Spotify, Google, Facebook, Pinterest, Disney, Kraft Heinz, etc. is looking for a Customer Success Manager ... more
Click to Play VideoQualitative Research Manager
2+
70-110K
IL - Chicago(Remote)
Thriving and growing full-service market research company, with amazing colleagues and clients is looking for colleagues who want to try new things, who are resourceful and wise to know when to take a ... more
Click to Play VideoSenior Research Manager
3-7
70-100K +
IL - Chicago (Remote)
Full-service research consultancy using conversational insight solutions and utilizing game-changing, proprietary conversational technologies is looking for a researcher who has custom survey design ... more
Click to Play VideoConsumer Advocacy Manager
4+
OPEN
CA - Sacramento (Remote)
Consumer Package goods firm is looking for a Manager of Consumer Advocacy to join their Business Analytics & Advocacy team. The role will manage 3 staff; analyst, escalations manager, and social media ... more
Click to Play VideoQualitative Operations Manager
1-3
OPEN
CA - Los Angeles
Market research Supplier focused on the Film and Television industry is looking for a Qualitative Market Researcher. As a Qualitative Research Manager, you will supervise all aspects of assigned projects. ... more
Click to Play VideoSenior Manager, Global Insights
8+
OPEN
CA - Foster City
Financial Services company specializing in digital payments is looking for a Senior Manager, Global Insights to join their team. The position will report to the Senior Director of Global Insights ... more
MRC Senior Research Consultant-Team Lead NY - New York
As a Senior Research Consultant, you are a foundational team leader in our Customer Success department. Our customers at the world’s leading brands need your guidance and professional support ... more
MRC Market Research Project Assistant EMail UsCT - Hartford
We are seeking a dynamic professional to join our market research team. The Project Assistant is instrumental in the development and execution of market research projects, both ... more
MRC Manager Consumer Insights EMail UsKY - Bowling Green
The Manager Consumer Insights is responsible for leading and driving research projects in support of business unit initiatives and objectives. Selects and develops the appropriate ... more
MRC Senior Qualitative Research Executive EMail UsNY - New York City
Are you interested in exploring a hands-on role in qualitative consumer research, and looking to take your career to the next level in 2022?Would you like to help some of the worlds ... more
MRC Marketing Insights Analyst II EMail UsDC - Washington
We are hiring a Marketing Insights Analyst II to conduct marketing research and analysis and provide quantitative support, insights, and recommendations to management regarding marketing ... more
MRC Market Research Project Lead EMail UsPA - Philadelphia/Southern NJ
Plans, executes, and analyzes market research with internal partners and/or external vendors. Navigates ambiguous business objectives and helps identify business research questions. ... more
MRC Manager Consumer Insights EMail UsCA - Los Angeles
SUMMARYCrown Media Family Networks, home of the Hallmark Channel, is looking for a Consumer Insights Manager who will develop, design and implement consumer research to support Crown ... more
MRC Client Insights Coordinator EMail UsCO - Denver
Market Research- Support methodology and timing selection- Coordinate data collection targeting and timing with Client Services account teams and/or appropriate third parties (property, ... more
MRC Senior Market Research Analyst EMail UsOR - Portland
This is an exciting time to join Portland General Electric. As Oregons largest electric utility, Portland General Electric is leading an energy transformation that will harness the power ... more
MRC Research Recruiting Coordinator EMail UsAZ - Phoenix
As a Recruiting Coordinator, you will work closely with a Recruiting Team, Team Leaders, and clients to successfully execute UX research projects through the recruitment of research ... more
MRC (copy) Market Intelligence Manager EMail UsCA - San Francisco Bay/San Jose
Actively consult with business partners to understand business decisions Determine how to best address business needs with market intelligence activities (via primary research, ... more


Position: RA2173 Click to Play Video Click to Play Video
Title: Director Client Services
Salary: 100-125K
Location: NY - New York OR IL - Chicago
Description:

Digital Shopper market research firm is looking for a market research professional who understands consumer research and can work directly with clients to help deliver insights and manage and nurture client relationships.This position requires someone in the office 2 days a week in New York or Chicago location.

Responsibilities:
  • Responsible for leveraging you experience and expertise to deliver insights and outcomes that enable our clients to make better decisions
  • Lead quantitative research programs for Fortune 500 companies
  • Think beyond the numbers to deliver actionable outcomes and opportunities that address client questions
  • Develop and maintain proactive, purposeful relationships with current and prospective clients
  • Develop, manage and mentor staff to build client understanding across all disciplines
  • Have the ability to draft concise and compelling proposals to support business growth
  • Have a client focused, consultative approach to project management
  • Own day-to-day client and internal team management

Requirements:
  • 5+ years of market research experience
  • Bachelor’s degree
  • Ability to manage multiple projects 2
  • A flair for building and nurturing relationships with clients and internal stakeholders
  • Excellent verbal and written communication skills
  • Ability to think creatively and strategically
  • Strong detail-orientation with ability to manage multiple work streams
  • Natural curiosity, highly motivated and comfort with ambiguity

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Position: RA2176 Click to Play Video Click to Play Video
Title: Business Development Director
Salary: 120 -250K
Location: NY - New York (REMOTE)
Description:

Full-service research consultancy using conversational insight solutions and utilizing game-changing, proprietary conversational technologies is looking for a Business Development Director. This role is remote, but ideal would be someone in New York, New Jersey, Chicago, or Toronto. The Business Developer will help grow the business within the global market research/customer experience industry. This is a unique opportunity for a sales professional to make an immediate impact in a company that is growing 60%+ YOY – and in the process transforming the global market research industry. The role is working collaboratively with Fortune 500 client facing research teams to sell innovative technology-driven market research solutions. The ideal candidate will have a minimum of 5+ years of experience in consultative or SaaS-based selling techniques and be exceptional at professionally managing the entire business development process (from prospect identification to lead generation to capabilities sessions to proposal writing). Experience in the marketing research, consumer insights or customer experience fields would be a major plus so that you understand the unique buyer personas of our industry. You also must possess exceptional attention to detail, be impeccably organized and able to handle a fast-paced and high-volume work environment.

Responsibilities:
  • You will be embedded in a client-facing research team that focuses on specific industry verticals and work closely with the senior leaders of these teams to identify & prioritize client prospects.
  • You will map buying centers within prospective clients and develop creative outreach campaigns that are unique, distinctive and break-through the clutter to engage buyers in capabilities meetings and solutions demos.
  • You will lead capabilities sessions that showcase our unique mobile messaging-based insight technology & services packages, engaging potential buyers with tailored demos & case studies.
  • You will develop persuasive proposals that highlight the value & benefits of our unique methodologies, and proactively manage follow-up during the proposal process.
  • You will negotiate deal parameters and pricing in a fashion that accelerates conversion. You will contribute to seminars, conferences, webinars and other events that engage clients in the buying process. 2
  • You will execute all of the above in a fast-paced environment across a diverse array of clients, managing multiple engagements at varying points in the client acquisition process.
  • Your primary focus will be on net new client acquisition, but you will also assist with expansion efforts among existing clients.

Requirements:
  • University degree with a focus in Business Administration, Marketing or related field. 7+ years of quota carrying sales experience (consultative and/ or SaaS).
  • Track record of consistently meeting/exceeding sales quotas personally and as a sales leader.
  • Excellent communication, leadership and influencing skills; ability to build strong business partnerships both outside, and within the organization.
  • Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with creative solutions. Tenured experience in pipeline management and sales process execution.
  • Strong desire to be part of a start-up rocket ship - you thrive on change and are a resilient & positive force within a fast-paced team environment.
  • Technical proficiency – you can conduct your own demos without a Sales Engineer. A “lead by example” attitude – you roll up your sleeves and produce.
  • Discipline towards the sales process – you are driven by setting and hitting goals every day.
  • Highly competitive mindset – you are creative in breaking through with clients and persuasive while selling a compelling vision.
  • Salesforce Management – you can accurately and efficiently maintain perfect hygiene within our CRM.
  • A desire to improve business performance – you are excited by a challenge.
  • Background in sales/ business development within marketing research, consumer insights or customer experience is a major plus.

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Position: RA2167 Click to Play Video Click to Play Video
Title: Senior/Account Executive, Market Research
Salary: 80-180K
Location: NY - New York (Remote)
Description:

Youth focused market research company providing syndicated and custom research for clients such as Spotify, Google, Facebook, Pinterest, Disney, Kraft Heinz, etc. is looking for a Account Executive to join there team. The ideal candidate will have 3 - 5 years of B2B sales experience, preferablyselling syndicated, SaaS, or Martech. The job can be remote in the USA. They offer uncapped commissions and an OTE of 160-180K. The firm has leads coming in left and right and needs a proactive Account Executive.

Responsibilities:
  • Prospect companies, identify decision makers, build a sales pipeline and generate strong interest for the company’s marketing intelligence platform
  • Research and understand your customers and prospects to gain insight into their business needs and effectively communicate how the company will meet those needs
  • Consistently achieve or exceed monthly/quarterly quotas
  • Building and running prospecting activities (calls, emails, demos) to targeted leads. These leads should be both self-sourced and from other marketing sources
  • Using Social Selling techniques to expand your network and open up new business opportunities
  • Providing rapid response to inbound inquiries from all sources
  • Documenting and tracking within a Salesforce CRM system, which will be critical to your success

Requirements:
  • 3+ years of B2B SaaS or MarTech sales experience
  • Track record of success selling into VP and Director level decision makers at Fortune 1,000 companies
  • Excellent verbal and written communication skills
  • Customer-centric principals demonstrated by active listening
  • Positive energy and an eagerness to learn
  • A high level of personal accountability and collaboration in a “team selling” environment
  • Background or interest in market research a plus
  • Familiarity with data visualization programs like Tableau a plus

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Position: RA2172 Click to Play Video Click to Play Video
Title: Senior/Account Manager, Customer Success Manager
Salary: 80-120K
Location: NY - New York (Remote)
Description:

Youth focused market research company providing syndicated and custom research for clients such as Spotify, Google, Facebook, Pinterest, Disney, Kraft Heinz, etc. is looking for a Customer Success Manager to join there growing sales team. This role is responsible for the creation and ongoing management of high-impact programs success metrics for this role include platform adoption, CSAT, net ARR retention, and business impact. The customer success manager will own a portfolio of customers, acting as the primary point-of-contact and representing the highest level of accountability on the customer team. This role can be remote anywhere in the USA.

Responsibilities:
  • Responsible for a portfolio of customers, establishing and managing a Success Program for each. This is a collaborative customer-facing effort involving the Customer Success Team, Research Team, and Product Team. This effort includes the organization and delivery of comprehensive Quarterly Business Reviews.
  • Focus on driving customer engagement to positively impact customer retention, revenue growth, and adoption
  • Proactively monitor and identify usage trends in order to uncover opportunities, renewal risks, while supporting greater adoption rates
  • Manage escalations and project-related activities such as milestone-definition, KPI tracking/reporting, and program budget utilization
  • Champion and advocate for customer requirements within
  • Documenting and tracking within a Salesforce CRM system, which will be critical to your success

Requirements:
  • 3+ years of professional work experience in Customer Success, Account Management, or Customer Support type roles at a market research firm
  • Experience defining KPI-driven goals and composing/evaluating efforts across functions.
  • Strong presentation skills, including the ability to create polished PPT/Google Slide decks.
  • Ability to build relationships at multiple levels in a customer organization
  • Strong quantitative skills, including the ability to tell compelling stories with data
  • Excellent verbal and written communication skills
  • Customer-centric principals demonstrated by active listening
  • Positive energy and an eagerness to learn
  • Background or interest in market research
  • Familiarity with data visualization tools like Tableau
  • Experience in client onboarding, training and support roles
  • Studies in Market Research, Marketing, Psychology, Sociology or related

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Position: RA2174 Click to Play Video Click to Play Video
Title: Qualitative Research Manager
Salary: 70-110K
Location: IL - Chicago(Remote)
Description:

Thriving and growing full-service market research company, with amazing colleagues and clients is looking for colleagues who want to try new things, who are resourceful and wise to know when to take a risk, and importantly—who are fun to work with. They leverage technology to collaborate and communicate with each other, whether working onsite or remote. The firm is seeking a qualitative Research Manager. The focus of this Qualitative Research Manager position is to provide full cycle qualitative research development and management. The ideal candidate will be energetic, creative, resourceful, and passionate qualitative researcher and moderator. Note the firm will provide formal RIVA training for those who have not had that experience yet.This role is can be remote but focused on these states CA, CO, TX, IL, MN, GA, PA, NJ, FL, MI, OH.

Responsibilities:
  • Write fresh, inspiring proposals that stand out among our competition
  • Implement projects so they come off flawlessly for the client
  • Use experience and wisdom to create discussion plans that will unearth new and on-strategy insights
  • Dig deep – so the client leaves inspired
  • Write reports that are engaging and clear – and when it makes sense – creative
  • Work with colleagues on an ongoing basis to apply Fresh Thinking to methodology development
  • Facilitate ideation and co-creation workshops
  • Engage clients in thought-provoking conversations about how to use insights
  • Think about key clients’ businesses, providing value-add, helping us maintain positive relationships over time – and grow our business
  • Works closely with other qualitative and quantitative researchers to ideate the best solutions for our clients
  • Partners with project coordinators for project implementation and report writing

Requirements:
  • Experience in qualitative market research and moderating.
  • Demonstrated experience and comfort with qualitative techniques and a hunger for exploring and inventing new ways of doing things every day.
  • Excellent business writing skills is non-negotiable.

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Position: RA2175 Click to Play Video Click to Play Video
Title: Senior Research Manager
Salary: 70-100K +
Location: IL - Chicago (Remote)
Description:

Full-service research consultancy using conversational insight solutions and utilizing game-changing, proprietary conversational technologies is looking for a researcher who has custom survey design experience who can write a questionnaire from scratch. This role will work directly with senior consultants and industry leaders who are passionate about the power of insights. The ideal candidate will have a minimum of 7 years of experience on the supplier side of research; exposure to both quantitative and qualitative methodologies including questionnaire development, project management, and analysis/reporting. The position can be remote, ideal locations are Toronto, Vancouver, New York, New Jersey, Connecticut, Chicago, Detroit, Nashville or Knoxville TN.

Responsibilities:
  • Manage all stages of the market research project cycle.
  • Manage proposals and research design, operational execution, analysis, and reporting.
  • Nurture and develop strategic client relationships.

Requirements:
  • University or College degree.
  • 5-10 years of relevant work experience, preferably with supplier side organization.
  • Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
  • Experience managing end-to-end market research projects, including:
  • Designing and developing questionnaires and discussion guides,
  • Identifying and writing up analytical findings,
  • Visualizing and reporting quantitative and qualitative data,
  • Report writing and taking deliverables to the next level,
  • Working in marketing research software packages.
  • Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
  • Analytical/ Logic and Reasoning orientation.
  • Strong numeric and problem-solving orientation.

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Position: RA2168 Click to Play Video Click to Play Video
Title: Consumer Advocacy Manager
Salary: OPEN
Location: CA - Sacramento (Remote)
Description:

Consumer Package goods firm is looking for a Manager of Consumer Advocacy to join their Business Analytics & Advocacy team. The role will manage 3 staff; analyst, escalations manager, and social media agent. The company is in Sacramento but they are open to remote employees. In the role of Consumer Advocacy Manager, you will be tasked with the design, implementation, and ongoing management of the Voice of the Consumer (VoC) program that captures feedback from consumers across the CRM touchpoints to identify opportunities for improvement and innovation. This position is responsible for establishing a VoC strategy, developing the Advocacy strategic and annual plan, roadmap and implementing the components of the roadmap with the Director of Consumer Insights, Business Analytics and Advocacy. This role is both strategic and facilitative to help understand and address consumer feedback both positive and dissatisfaction with best-in-class consumer practices that enable high consumer satisfaction and opportunities for the business.

Responsibilities:
  • Lead the Consumer Advocacy agenda and voice of the consumer strategy
  • Responsible for the management Consumer Advocacy team and off-shore teams.
  • Develops and provides training in role and external training to assist the team in upskilling competencies and aid in trouble shooting and responding to consumer inquiries.
  • Develops regular training programs in providing excellent customer service.
  • Leads and manages the KPI monthly and weekly reporting to line manager, on performance and nature of inquiries.
  • Lead the creation of the first consumer advisory panel to create brand advocates, and leverage the panel across the wider Consumer Insights, Business Analytics and Advocacy team in line with CCPA guidelines.
  • To proactively ensure procedures are in place to address CCPA (California Consumer Privacy Act) and to be compliant of CCPA.
  • Maintains the Emplifi CRM and suite of tools to ensure the Consumer can easily contact and ask their inquiry.
  • Take ownership of customers issues, address and resolve flawlessly and follow problems through to resolution.
  • Develop and/ or improve service procedures, policies, and standards in the areas of Recalls, Resolutions and Escalations.
  • Proactively identify opportunities that can be leveraged across the brands for Marketing and Innovation teams.
  • Proactively signal consumer satisfaction performance by Agent for the Consumer Advocacy team and offshore team.

Requirements:
  • 4 years of Customer service and engagement managerial experience.
  • Possess an innate ability to empathize with others, consumers and team members as well as empower for successful relationships.
  • Must have the ability to interpret, analyze data and information and articulate the
  • Must demonstrate proactiveness and be a positive problem solver.
  • Must possess a professional and courteous phone manner as well as superb communication skills – both verbally as well as written
  • Must be able to interact and communicate with a wide and diverse scope of audiences ranging from internal senior level managers to line manager, as well as the varied array of personalities of the general public.
  • Must be able to remain calm when dealing with high stress situations.
  • Must be punctual and possess a strong work ethic with a sense of urgency.
  • Must be confident and work independently with minimal supervision but accepting of direction when needed.
  • Must develop effective internal and external business relationships, demonstrate a team-building attitude, be approachable, be cooperative, and convey a willingness to listen to suggestions from others.
  • Must possess above average computer skills as well as a working knowledge of Microsoft Office Suite including Excel Spreadsheets, Outlook e-mail, Word, PowerPoint, and database programs.
  • Must be a quick study, exhibit flexibility as priorities can and will frequently change throughout the day based on the consumer demands.

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Position: RA2165 Click to Play Video Click to Play Video
Title: Qualitative Operations Manager
Salary: OPEN
Location: CA - Los Angeles
Description:

Market research Supplier focused on the Film and Television industry is looking for a Qualitative Market Researcher. As a Qualitative Research Manager, you will supervise all aspects of assigned projects. This includes measuring consumer reaction for upcoming movies, television shows, and digital media programming, and working with major and emerging entertainment brands to develop release strategies.As a operationally focused Qualitative Research Manager, you will supervise all aspects of your assigned projects. Your role isto assist in the execution and management of research projects including local, national, and international in-person and online focus groups for TV and film screenings.

Responsibilities:
  • Facilitate assigned components of custom online research studies, test screenings, focus groups, exit polls, advertising surveys, etc.
  • Partner with Senior VP of Research Solutions to manage syndicated services and offerings.
  • Identify design, logic, and data errors when auditing questionnaires, online programs, screening criteria, reports, other data layouts, etc.
  • Build and maintain positive relationships and communication with internal partners and vendors to ensure timely completion of all aspects of each project.
  • Identify opportunities to improve internal processes to expedite deliverables to internal partners and clients.
  • Special projects, assignments, and other duties as assigned by supervisor and/or executive team members.

Requirements:
  • A passion for movies and TV shows
  • BA/BS with a strong academic record and analytical background.
  • Knowledge of MS Office & Outlook required; Experience with business-related software such as Survey Monkey, Qualtrics, MS SQL, SPSS, and/or R knowledge preferred.
  • Internet-savvy with an ability to problem-solve issues by using online resources.
  • Minimum three years of supplier-side market research experience.
  • Experience with various market research methodologies.
  • Experience managing research projects independently from start to finish including managing tasks, delegating effectively, and adhering to timelines/deadlines.
  • Knowledgeable of marketing concepts such as brand health and positioning, and customer satisfaction.
  • Experience working with and manipulating large and complex qualitative research studies.
  • Ability to create screening criteria using topic development and strategic techniques
  • Understanding of a variety of qualitative methodologies and how to implement them based on client needs

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Position: RA2177 Click to Play Video Click to Play Video
Title: Senior Manager, Global Insights
Salary: OPEN
Location: CA - Foster City
Description:

Financial Services company specializing in digital payments is looking for a Senior Manager, Global Insights to join their team. The position will report to the Senior Director of Global Insights and Analytics. This role is responsible for market research, data analysis and other global strategic initiative support within the Global Insights & Analytics team. The preferred location for this position is in Foster City, California.

Responsibilities:
  • Manage global creative testing and campaign measurement initiatives across five geographic regions.
  • Scope learning agendas, measurement plans and conduct related testing and analyses to advance creative excellence.
  • Support the execution of high-impact program improvement recommendations that create value for strategic initiatives.
  • Find and create opportunities for analytical synergy with analytics, data science, and marketing mix teams.

Requirements:
  • Prior experience conducting primary market research from questionnaire design through implementation is required.
  • Experience in data analysis, business analytics and continuous measurement using SAS, SPSS, Tableau or other analytic and data visualization tools is preferred.
  • 8 years of work experience with a bachelor’s degree or at least 8 years of work experience with an advanced degree (Master's/MBA) - the majority of your work experience is related to market research.
  • 6 or more years' experience managing primary quantitative and qualitative market research at a large global organization or with a leading, globally respected market research agency.
  • Prior experience managing large market research ongoing measurement programs in a highly matrixed environment
  • Experience conducting consumer (B2C) and B2B research a plus though not required.
  • Foundational understanding of branding, advertising (traditional and digital), campaign performance measurement and strategy a plus
  • A background in payments, financial institutions, and consumer lending a plus but not required.

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